Privacy
Who we are
Glen Rothay Hotel Limited (company number 08871646, registered office Glen Rothay Hotel, Rydal, Ambleside, Cumbria LA22 9LR) is responsible for the information you give on this page.
What we collect
The names and the message you put on the voucher. Stripe, our card payment provider, collects your name, email address and card details to take the payment and send your receipt. We never see your full card number.
Why we use it
To issue your voucher, take the payment, send your receipt and check the voucher when it is used. We use it only for this, because it is needed to provide the voucher you buy.
Who else handles it
Stripe takes the card payment (see stripe.com/privacy). Cloudflare hosts this page and its data for us. We do not sell or share your details with anyone else, and we do not send marketing from this page.
How long we keep it
Voucher details until the voucher is used or expires. Payment records for six years, as UK law requires for company accounts.
Cookies
This page uses no tracking or advertising cookies. Our team's voucher page uses one cookie to keep staff logged in.
Your rights
You can ask for a copy of your details, or ask us to correct or delete them, by contacting us on 015394 34500 or info@theglenrothay.co.uk. You can also complain to the Information Commissioner's Office at ico.org.uk.